We are committed to:
- Providing accessible customer service to people with disabilities
- Removing barriers for people with disabilities
- Ensuring that no new barriers are created
We have adopted an Accessible Customer Service Policy.
To comment about customer service, please complete the Customer Service Feedback Form.
Documents available upon request by completing Document Request Form. If you require anything in an accessible format please let us know.
Accessible information
For information in alternate formats contact Jannette Amini, Manager of Legislative Services/Clerk or by phone at 613 548-9400 ext. 302. We will work with you to meet your accessibility needs in a timely fashion.
County administration hours are Monday to Friday, 8:30 a.m. to 4:00 p.m.
Accessibility plan
We update our Accessibility Plan annually with the help of the Frontenac Accessibility Advisory Committee.
Related documents and resources
- 2024 Annual Accessibility Status Report (.docx)
- 2023 Joint Accessibility Plan Annual Status Report (.docx)
- 2023-2027 Multi-Year Accessibility Plan (.docx)
- 2022 Joint Accessibility Plan Annual Status Report (.docx)
- 2021 Accessibility Compliance Report (PDF)
- 2021 Joint Accessibility Plan Annual Status Report (.docx)
- Learn about the 2022 Multi-year Accessibility Plan Review
- Learn about accessibility in Frontenac
- How May I Help You – Accessible Customer Service and Best Practices (.docx)
- County of Frontenac Integrated Accessibility Standards Regulation Policy (.docx)
- Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
- Ontario Ministry of Economic Development, Employment and Infrastructure
- Accessibility in Ontario
- Access Forward – Training for an accessible Ontario
- Accessibility for Ontarians with Disabilities Act, 2005
- Access Award – Recognizes persons, groups, or organizations that have made or are making a significant contribution towards improving access for persons with disabilities.
Documents available upon request by completing the document request form. If you require in accessible format please let us know.