Accessible Information

If you require information in an alternate format you may contact the County of Frontenac by calling 613-548-9400, or by emailing Jannette Amini, Manager of Legislative Services/Clerk at We will work with you to understand your specific information and accessibility needs and to provide for them within a reasonable timeframe. 

You may also visit the County of Frontenac in person or mail your request and concerns at its office located at 2069 Battersea Road, Glenburnie, K0H 1S0.  County Administration hours are Monday to Friday, 8:30 a.m. to 4:00 p.m.

NEW: Here a link to a 15-minute documentary film produced by the Accessibility Directorate of Ontario titled The Evolution of Accessibility.

Other usefull links:

2017 Access Award

The nomination process for the County of Frontenac is 2017 International Day of Persons with Disabilities Access Award is now open. Nominate someone for the 2017 Access Award by completing this form. The Access Award will be presented on November 23 at Warden's reception.

The County of Frontenac, in partnership with the Frontenac Accessibility Advisory Committee (FAAC), created this award in 2013 to recognize persons, groups or organizations that have made or are making a significant contribution beyond legislated requirements, towards improving access for persons with disabilities in the County of Frontenac.
"Access" can include designing new or renovated buildings, an employment program, a transportation system, a recreational or leisure program, or anything that contributes significantly to persons with disabilities living independently.

2016 Access Award

The Bellrock Community Hall Association received the 2016 County of Frontenac International Day of Persons with Disabilities Access Award at the County's Council meeting in Glenburnie today. The Bellrock Community Hall Association raised funds for new washrooms, a new front entrance and a walkway to the Bellrock Community Hall, all of which were completed in accordance with the building standards for accessibility. The hall can now accommodate everyone wishing to attend the very active community programs, most of which are attended by seniors.

2015 Access Award

Congratulations to Doug Lovegrove who received the 2015 County of Frontenac International Day of Persons with Disabilities Access Award. Lovegrove, of Verona in the Township of South Frontenac, was recognized for producing a booklet which covers topics of accessibility and customer service for new volunteers. And although the booklet was created for the Verona Community Association, Lovegrove offers it and his training to all volunteer organizations within the community.Read full story here... 

2014 Access Award

Congratulations to Accessible Living, winner of the 2014 Access Award. Operated by Joe Ryan and Brenden Hicks, Accessible Living serves the many residents in the County of Frontenac and City of Kingston aged 55+ who want to be proactive about investing in accessibility and independence so they can remain at home for as long as possible, as individuals and within their community. 

Whether due to age, illness, or injury more and more Canadians are facing mobility challenges due to built environments that are inherently inaccessible and prevent them from getting maximum joy and comfort out of their homes.

Mr. Ryan and Mr. Hicks are experts in Universal Design and Barrier Free Construction. The Accessible Living team of friendly, licensed contractors advise clients on a full range of affordable accessibility options in order to tailor and adapt homes or businesses, while maintaining beauty, safety and comfort.

2013 Access Award

Congratulations to the Verona Lions Club, winner of the inaugural 2013 County of Frontenac International Day of Persons with Disabilities Access Award. 

The Verona Lions Club was nominated for its renovations to the infrastructure of the Verona Lions Club Hall including; washrooms, storage areas, a fully accessible change room, electronic door openers, concrete sidewalks and pavilion, as well doors and hallways.  

In total, five nominations were received in 2013 and the Committee had an extremely difficult time choosing a winner given the extensive work that has been done in Frontenac County to enhance the lives of individuals living with disabilities. Honourable mention goes out to all of our nominees including Southern Frontenac Community Services,  R.K.Y. Camp, New Leaf Link, and the Land O' Lakes Tourist Association. 

Accessibility Planning

The County of Frontenac is committed to: providing accessible customer service to persons with disabilities; removing barriers for people with disabilities and ensuring that no new barriers are created. The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is provincial legislation with a purpose of developing, implementing and enforcing accessibility standards in order to achieve accessibility for Ontarians with disabilities with respect to goods, services, facilities, accommodation, employment, buildings, structures and premises on or before January 1, 2025. In accordance with the AODA, the County of Frontenac has adopted an Accessible Customer Service Policy Statement, as well as Accessible Customer Service Procedures and Best Practices - How May I Help You?. If you have any questions, contact the Deputy Clerk's office by phone at 613-548-9400, ext 302, or by email. If you have any comments regarding customer service you have received, please complete the attached Accessible Customer Service Feedback Form.

Frontenac Accessibility Advisory Committee

The County of Frontenac and the Townships of North Frontenac, Central Frontenac, South Frontenac and Frontenac Islands have formed a Joint Frontenac Accessibility Advisory Committee (FAAC) with a mandate to:

  1. Advise Council in each year on preparation, implementation and effectiveness of its Accessibility Plan.
  2. Review selected Site Plans and drawings described in section 41 of the Planning Act in a timely fashion in terms of how they address the accessibility needs of the disabled.
  3. Work with Council and the community at large to identify and address the needs of the disabled community.
  4. Perform such other functions as specified by Council or through legislation.

FAAC Meeting Agendas

FAAC Meeting Minutes

County of Frontenac Integrated Accessibility Policy

2013 Accessibility Compliance Report

Other Resources

Multi-Year Accessibility Plan - 2013 Status Update

County of Frontenac Integrated Accessibility Policy

2013-2017 Joint Accessibility Multi-Year Plan

2012 - 2013 Joint Accessibility Plan

2006/2007 Accessibility Plan

Accessibility for Ontarians with Disabilities Act, 2005 (AODA)

Ontario Ministry of Economic Development, Employment and Infrastructure

Principles of Universal Design