- Living Here
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- Quality Improvement
A Resident and Family survey is conducted on an annual basis. The following are some comments from residents and their family members that were shared with us through that survey.
“My mother has lived at Fairmount for almost a year and the experience for her, and us, has been entirely positive. We have full confidence in the staff and administration and we feel comfortable that her needs are being met, physically, socially and spiritually. She is living a life of dignity and respect in a light-hearted atmosphere. It’s impossible to be depressed at Fairmount!”
“You folks are wonderful. You do a sometimes difficult job with sympathy and good humour.”
“There is no other residence I would have my husband in. The care and concern staff has for their residents is clearly visible at all times. Grade A+!”
“Good care does not just happen. Being mindful of the dignity and respect being afforded requires constant attention by the caregiver. It is very obvious that you folks work very hard at attaining and maintaining a level of care that addresses dignity and respect.”