- Living Here
- Volunteering Here
- Quality Improvement
Our Quality Improvement Plan is the process by which we monitor and improve the quality of our care and services. This written quality improvement plan enables us to identify improvement areas and to monitor our progress and the achievement of our improvement goals.
We choose improvement opportunities through:
It is important to us that we communicate our progress in carrying out our quality improvement initiatives. We do so through our special QI bulletin board, in the Grapevine Gazette, on the website and at staff meetings, Residents’ Council meetings and Family Information meetings.
Our QI Board is located in the main hallway leading to the Auditorium, in an easily accessible spot for residents, families and visitors to read. Information on the board is changed frequently, as statistics become available.
Click on the following links for samples displays from some of our QI boards:
Every formal quality improvement initiative requires a project charter. The charter allows the home to formally track its progress towards the quality improvement goal.
Click on the following links for sample project charters on our quality initiatives: